Steamer's Crew Power Haus Privacy Policy

Introduction
This Privacy Policy outlines Steamer's Crew Power Haus (“we”, “our” or “the Company”) practices with respect to information collected from users who access our website at www.steamerscrew.com (“Site”), or otherwise share personal information with us (collectively: “Users”).

Grounds for Data Collection
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you, providing you with our services, protecting our legitimate interests, and complying with legal and financial obligations.

By using the Site, you consent to the collection, storage, use, disclosure, and other handling of your Personal Information as described in this Privacy Policy. We encourage all Users to carefully read this Privacy Policy and use it to make informed decisions.

What Information We Collect

We collect two types of information from Users:

1. Non-Personal Information
Unidentified and non-identifiable information made available or gathered through your use of the Site. We do not know the identity of the User from which this information was collected. Non-personal Information may include:

Technical details (browser, operating system, device identifiers, IP address).
Usage details (pages visited, links clicked, time spent, actions taken).
Aggregated analytics data to improve the functionality and performance of the Site.

2. Personal Information
Individually identifiable information, such as:

Contact details (name, email, phone, address).
Account/registration details when signing up for services, programs, or events.
Device information (IP address, unique device IDs, geolocation).
Payment details processed securely through Upper Hand (note: we do not store credit card numbers).

How We Receive Information About You

We receive Personal Information when you:

Voluntarily provide details to register or complete forms on the Site.
Use or access the Site in connection with services offered.
Provide information through third-party providers (e.g., booking vendors, analytics).

How We Use Information

We may use the information collected for the following purposes:

To process registrations, bookings, and payments.
To communicate with you about programs, schedules, and updates.
To provide customer support and respond to inquiries.
To send marketing communications, promotions, or advertisements (if you opt in).
To improve and personalize our Site and services through analytics.
To comply with applicable laws, safety, and facility rules.

Sharing Information With Third Parties

We do not sell or rent User information. We may share Personal Information with trusted third parties, including:

Upper Hand (booking and payment processing).
HubSpot (CRM, marketing, and forms).
Service providers that host, operate, or analyze our Site.
Legal authorities if required to comply with regulations or protect our rights.

User Rights

You may request to:

Confirm whether we process your Personal Information.
Access and receive a copy of your stored Personal Information.
Request correction or deletion of your Personal Information.
Restrict or object to our processing of your Personal Information.
Lodge a complaint with a data protection authority.

To exercise these rights, contact us at: admin@steamerscrew.com

Retention

We retain Personal Information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies. Retention periods are based on the type of data collected and purpose for its use. Outdated or unused information is securely deleted within a reasonable time.

Cookies & Tracking

We and our trusted partners use cookies and other tracking technologies, including Google Analytics, to enhance the Site. Cookies help us:

Enable features and preferences.
Collect usage statistics.
Provide relevant advertisements.

You may disable cookies in your browser settings, but certain features of the Site may not work properly.

Children’s Privacy

Our services are not directed toward children under 13 without parental consent. We do not knowingly collect information from minors. Parents/guardians must complete waivers and registrations on behalf of children. If you believe we have collected information from a minor without consent, contact us at admin@steamerscrew.com

Security

We use industry-standard measures to safeguard Personal Information, but no system is completely secure. We cannot guarantee against unauthorized access or misuse of data.

Corporate Transactions

If we undergo a business transaction such as a merger, acquisition, or asset sale, your Personal Information may be transferred. The acquiring entity will assume rights and obligations as described in this Privacy Policy.

Updates or Amendments

We reserve the right to revise or update this Privacy Policy from time to time. Material changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes consent to the updated terms.

Last Modified: 2025 SEP 03

Contact Us

For questions about this Privacy Policy, please contact us at:

Steamer's Crew Power Haus
📧 powerhaus@steamerscrew .com

☎️(618) 939-3313

Privacy Policy